our story.
hbjo online was founded in 2016 in the Lille area, in northern France, with one conviction: independent watch and jewelry retailers deserve the same tools as the big chains. We started by building their websites and taking care of them every day. Today, more than 200 jewelry stores in France and abroad trust us with theirs.
Working with our clients every day led us to develop Commerce 360, our jewelry POS and management software, on the market since 2023. It runs online, works anywhere and opens up to all of a jeweler’s tools through its APIs.
our approach.
A good tool only delivers results when it is used well. That’s why a team of around forty people supports our clients every day.
On the web side, our category managers create product pages from suppliers’ data and our webmasters handle site updates. Our web marketing consultants help each jeweler identify growth levers and support them as they put them in place. We tailor this support to each store’s organization, from a full turnkey service to one-off help.
For Commerce 360, our project managers migrate the data from the previous software and train the store teams, then our support team takes over.
our values.
Boldness. We explore new practices before they become the norm, such as AI visibility or agentic commerce, so our clients stay one step ahead.
Trust. It is earned over time, by keeping our commitments and speaking plainly. It is what binds us to our clients and to our team.
Adaptability. Customer expectations change fast. We improve our tools every month and anticipate these changes to turn them into opportunities.
our team.
passionate experts committed to your success
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