engage your customers without spending your days on it.

A customer who bought a watch from you has every reason to come back, for a service or for a new gift. You just need to remind them at the right time. Commerce 360 sends the right messages automatically, based on what you already know about your customers.

Customer reading a message from her jewelry store on her smartphone

After a purchase or a repair, your customer receives a review request.
Depending on what they bought, Commerce 360 invites them back at the right time. It can be to service their automatic watch, to replace the battery of their quartz watch or to have their jewelry cleaned.
A few months after an engagement ring, they discover your wedding bands. On their wedding anniversary, you offer to service their own.
On their birthday, they receive a message from you.
Before a store credit expires, they get a reminder and come in to use it.
A customer who hasn’t been back for a long time, two years for example, receives a text or an email that makes them want to walk through your door again.
You also send your own SMS and email campaigns from Commerce 360.