offer flawless after-sales service.

A well-handled repair earns a customer’s loyalty for years. A lost watch, or a customer calling three times to find out where their ring is, does the opposite. Commerce 360 helps you track every job, from drop-off to pickup.

well-tracked after-sales service, from drop-off to collection.

  • track every job

    track every job

  • keep customers informed

    keep customers informed

  • make pickup easy

    make pickup easy

our after-sales software for jewelers and watchmakers.

Commerce 360, your website and our team work together so every repair goes smoothly.

with Commerce 360

  • Repair records, with a quote when needed
  • Automatic texts and emails at every step
  • Electronic signature at pickup

on your website

  • Repair tracking in the customer account
  • Remote payment of deposits and balances
  • Pickup appointment booking

with our team

  • We set up Commerce 360 to fit the way you work
  • We train your sales staff on repair management
  • Our support team answers your questions every day

Let’s talk about your after-sales service.