offer flawless after-sales service.
A well-handled repair earns a customer’s loyalty for years. A lost watch, or a customer calling three times to find out where their ring is, does the opposite. Commerce 360 helps you track every job, from drop-off to pickup.
well-tracked after-sales service, from drop-off to collection.
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track every job
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keep customers informed
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make pickup easy
our after-sales software for jewelers and watchmakers.
Commerce 360, your website and our team work together so every repair goes smoothly.
with Commerce 360
- Repair records, with a quote when needed
- Automatic texts and emails at every step
- Electronic signature at pickup
on your website
- Repair tracking in the customer account
- Remote payment of deposits and balances
- Pickup appointment booking
with our team
- We set up Commerce 360 to fit the way you work
- We train your sales staff on repair management
- Our support team answers your questions every day